Can I use the same validation account information both for HWM Blackbox and TOP10Hardware?
Yes, the account you use to validate Blackbox can be used to log into TOP10Hardware.com.
My city has been placed in the wrong continent in TOP10Hardware map or I cannot find my city in the list?
The TOP10Hardware map is based on the ISOXXX standard, wherein some cities divided into regions instead of cities. This might be the reason why you are not able to see the name of the city in the map or the list..
My city/region is displayed wrong in TOP10Hardware?
TOP10Hardware tries to locate your region via your IP address. ISP's offering dynamic IPs may sometimes show you in a neighboring city or region.
Can I only upload my data using BlackBOX?
Of course not. Soon you will be able to upload using CPUZ, one of the most popular hardware identification tools.
HWM BlackBox doesn't report my CPU temperature?
Blacbox can read from digital thermal on-die sensors on Intel Core, Core2, Corei7 and AMD Athlon64 and Phenom CPUs. Onboard sensors of third party manufacturers are not detected by HWM BlackBox. On-die sensors are the most reliable way to report temperature.
How do I uninstall HWM BlackBox?
Since HWM BlackBox requires no installation to run, there is also no further uninstall steps needed. Just drag the BlackBox icon to your Recycle Bin, or simply delete it.
My processor seems to be working at a lower speed than it should. (BlackBox reads lower speed data)?
The probable reason for this is that your CPU has power management features, such as Intel's C1E (Enhanced Halt State) or EIST (Enhanced Intel SpeedStep Technology; or AMD's Cool'n'Quiet and/or PowerNow! technologies, which can dynamically adjust your CPU speed depending on the work load. When this is the case, your CPU will lower its speed for less power consumption and heat.
My HDD capacity is reported lower than it actually is?
HWM BlackBox reports the actual usable capacity after formatting.
Can't run HWM BlackBox on WinXP?
HWM BlackBox requires Microfost .NET Framework 2.0 or later. Since this piece of software is embedded in Microsoft Windows Vista, no further installation is required. You may download any version of .NET framework from one of the links below. HWM BlackBox can run with .NET Framework version 2.0 , but higher is recommended.
Download .NET Framework 2.0
Download .NET Framework 3.0
Download .NET Framework 3.5.
Performance Testing tools won't work. Why?
Performance Testing is designed to work on Microsoft Windows Vista, This tool is not available on systems running WinXP.
